Services · AI and automation

AI agents and business automation

Practical AI for the work your team repeats: custom agents and automated workflows, designed with clear limits and with people in charge of the decisions that matter.

What we build

AI agents

Custom AI agents for defined tasks, such as answering routine questions, preparing information or triggering the next step, with a person kept in the loop for decisions.

Business process automation

Repetitive work moved between the systems you already use, through APIs and webhooks, so people spend their time on the work that needs judgement.

AI-assisted workflows

AI added to an existing process where it helps, with clear limits on what it may do and when it hands over to your team.

How a project works

  1. Step 1

    Discovery

    We learn what you need, what exists today and what success looks like.

  2. Step 2

    Written scope

    You get a proposal with scope, approach and commercial terms before any build starts.

  3. Step 3

    Build with you

    Work proceeds in agreed stages, with you reviewing as it goes.

  4. Step 4

    Hand-over and support

    We agree how the system is handed over and what ongoing support looks like.

Questions

Is this the same as ARKA?

No. ARKA is our own product for customer operations. This service is custom work: an AI agent or automation designed around your process. ARKA shows how we approach agent systems.

Will an AI agent make decisions without my team?

We design agents with clear limits on what they may do, and with a hand-over to a person where a decision or judgement is needed. We agree those limits with you in writing.

What can an agent do for us?

It depends on your process. Typical tasks are answering routine questions, preparing information, moving data between systems and triggering the next step. We scope the specifics with you.

Can you work with the systems we already use?

We build custom API and webhook integrations. Whether a particular system can be connected is confirmed during scoping.

How is it priced?

Every project is quoted after we have scoped it with you.

Discuss an AI or automation project

Describe the process you want to improve. We will reply with questions and next steps, and tell you early if it is not a good fit.

Discuss an AI or automation project