How long does it take to deploy Aarika?

Fast setup, typically days. Our team handles calendar integration, service configuration, and initial workflow testing.

Can Aarika integrate with existing calendars and CRMs?

Yes. Aarika integrates with Google Calendar, major clinic platforms, and CRM systems via secure webhook integrations.

META APP REVIEW — OFFICIAL DATA DELETION URL

VirtuSol / Aarika AI — User Data Deletion Policy and Instructions

Official step-by-step data removal protocol for VIRTU SOL IT ENABLED SERVICES PRIVATE LIMITED ("VirtuSol", "Aarika AI"). This document provides explicit instructions for users and WhatsApp contacts to request complete erasure of their personal data, phone numbers, and message logs.

EFFECTIVE DATE: September 23, 2026•COMPLIANCE SPEC: META DATA DELETION INSTRUCTIONS•ENTITY: VIRTU SOL IT ENABLED SERVICES PVT LTD

1. Overview & Policy Scope

Pursuant to Meta Platform Rules, WhatsApp Cloud API terms, and international privacy standards (GDPR / CCPA), VIRTU SOL IT ENABLED SERVICES PRIVATE LIMITED guarantees end-users the absolute right to request the complete deletion of their stored records, personal profiles, phone numbers, and WhatsApp message transcripts.

Company Entity: VIRTU SOL IT ENABLED SERVICES PRIVATE LIMITED

Products: VirtuSol / Aarika AI WhatsApp Automation Engine

Registered Office: PLOT NO. 9/2, SURVEY NO 64, ISIS BUILDING, 1ST FLOOR, HUDA TECHNO ENCLAVE, PHASE-2, HYDERABAD, TELANGANA 500081, INDIA

Privacy Desk Email: privacy@virtusol.com / kevin@virtusol.com

EXPLICIT DELETION METHODS

2. How to Request Data Deletion

Users can trigger data deletion through either of the two approved methods below:

METHOD 1: Instant WhatsApp Automated Keyword Trigger

If you are communicating with a business powered by VirtuSol / Aarika AI on WhatsApp, send a WhatsApp text message containing either of the following keywords directly in your chat:

DELETE MY DATASTOP & DELETE

→ The system will automatically trigger an erasure workflow, stop further messaging, and send an automated confirmation code.

METHOD 2: Email Data Protection Request

Send a direct email request to our Data Protection Officer:

To: privacy@virtusol.com (cc: kevin@virtusol.com)

Subject Line: WhatsApp Data Deletion Request

Body Requirements: Include your WhatsApp Phone Number (with full country code, e.g., +1234567890).

3. Processing Timeframe & SLA

Automated WhatsApp Trigger

Processed instantly within 1 hour. Interaction history & cached WAIDs are flagged and purged automatically.

Direct Email Request

Processed and confirmed via email within 10 business days of verified receipt.

4. What Data Gets Deleted

Upon execution of a data deletion request, the following records are permanently expunged from primary production databases and backup stores:

WhatsApp Identifiers: WhatsApp ID (WAID), phone number, and user profile display names.
Message Transcripts: All historical text messages, voice note transcripts, and document payloads.
Appointment & Session Metadata: Inbound intent logs, booking records, and questionnaire responses.
Cache & Webhook Logs: Meta webhook raw log payloads and temporary session state caches.

5. Confirmation & Deletion Tracking

To satisfy Meta's Data Deletion Instructions requirement, every processed deletion request generates a unique **Deletion Confirmation Status Code**:

• WhatsApp Trigger: You will receive an immediate automated reply on WhatsApp containing a confirmation code format: VIRTU-DEL-XXXXXX.

• Email Request: You will receive a formal confirmation email containing your status tracking code and verification log timestamp.

6. Privacy Officer Contact Details

If you experience any issues submitting a data deletion request or checking status, contact our legal desk directly:

Legal Entity: VIRTU SOL IT ENABLED SERVICES PRIVATE LIMITED

Privacy Officer Email: privacy@virtusol.com

Lead Architect Email: kevin@virtusol.com

Registered Address: PLOT NO. 9/2, SURVEY NO 64, ISIS BUILDING, 1ST FLOOR, HUDA TECHNO ENCLAVE, PHASE-2, HYDERABAD, TELANGANA 500081, INDIA