Effective Date: 6 June 2023
Terms & Conditions
Welcome to Virtusol. By using our payment link service, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using our service, you agree to these Terms & Conditions. If you do not agree, please do not use our service.
2. Service Description
Our payment link service allows users to send and receive payments through a secure online platform.
3. User Responsibilities
You agree to provide accurate information and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials.
4. Fees
Fees are based on the product or services the user chooses.
5. Limitation of Liability
Virtusol is not liable for any indirect, incidental, or consequential damages arising from your use of the service.
6. Governing Law
These Terms & Conditions are governed by the laws of Indian Jurisdiction.
7. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting.
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Refund Policy
Effective Date: 6th June 2023
At Virtusol, we strive to provide the best service possible. If you are not satisfied with your transaction, please review our refund policy below.
1. Refund Eligibility
Refunds are available for transactions made through our payment link service under the following conditions:
– The transaction was processed in error.
– The service was not delivered as promised.
2. Requesting a Refund
To request a refund, please contact us at **refund@virtusol.com** within **2 days** of the transaction date. Include your transaction ID and reason for the refund.
3. Processing Time
Refund requests will be processed within **5-7 business days** of receipt. The funds will be returned to the original payment method.
4. Non-Refundable Transactions
Certain transactions may be non-refundable, including but not limited to:
– Transactions that are completed and delivered as agreed.
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Privacy Policy
Effective Date: 6th June 2023
Your privacy is important to us. This Privacy Policy outlines how Virtusol collects, uses, and protects your information.
1. Information We Collect
– Personal Information: Name, email address, payment information, etc.
– Usage Data: Information about how you use our service.
2. How We Use Your Information
We use your information to:
– Process transactions.
– Communicate with you.
– Improve our services.
3. **Data Protection**
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
4. **Sharing Your Information**
We do not sell or rent your personal information to third parties. We may share your information with trusted partners to help us operate our service.
5. **Your Rights**
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at **info@virtusol.com**.
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Contact Us
We’d love to hear from you!
If you have any questions, concerns, or feedback regarding our payment link service, please reach out to us:
– Email: info@virtusol.com
– Phone: +91 800.883.3767, +1 408.657.7085
– Hours of Operation: Mon to Friday, 9 AM to 5 PM
Our customer support team is available during these hours to assist you.
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Feel free to make any additional changes if needed!
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info[@] virtusol.com.
By using our Website, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.